Building on a strong foundation as a Lean Six Sigma Master Black Belt, Train the Trainer and Certified Project Manager, Marc-André is passionate about helping business leaders improve their quality and productivity while eliminating waste within their business processes. He has proven his ability to lead diverse multicultural teams to achieve extraordinary results. As an experienced Train the Trainer, Marc-André has conducted strategic planning sessions to develop detailed deployment action plans. He uses his enormous personal energy to generate contagious enthusiasm for change. He has applied Lean and Six Sigma methods to achieve improvements for custom and mass production environments in manufacturing and service industries. Fluent in French and English, Marc-André has trained and coached hundreds of supervisors in developing their management and performance improvement skills. The speaker has made several presentations on different topics related to continuous improvement, Lean Six Sigma and Human Behavior at Work. Audiences varied from a group of 5 peoples to 50. Typical audiences, white-collar workers and blue-collar workers. The presentation can be offered in both official languages.