Wade Kierstead and his team have presented the foundations of Continuous Improvement to other municipalities, private industry, and conferences with great success. Wade is a Lean Six Sigma Master Black Belt leading three full-time and fifty-one part-time belts on the City of Fredericton’s journey of Continuous Improvement. With experience in Staffing to Demand, Daily Management, Lean Six Sigma, and other tools, the Continuous Improvement team is redesigning how the City operates from the ground up. Wade’s journey with the City spans twenty-three years and includes being Supervisor of IT Infrastructure, Systems Architect for the City of Fredericton’s fibre and wireless carrier e-Novations, a Lean coach and champion, and now Manager of Improvement and Innovation.